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Portugal Quality and Environment

AN INTEGRATED MANAGEMENT POLICY

Ascendum Portugal has certified its Quality Management System (ISO 9001) and Environmental Management System (ISO 14001). In its Car, Truck and Machine sales and repair operations, the Ascendum Portugal subsidiaries have established principles and guidelines to continually improve their Quality system and their respect for the environment.

Alternative Consumer Dispute Resolution

In the event of a dispute, the consumer may use an Alternative Consumer Dispute Resolution Provider: CASA— the Portuguese Automotive Sector Arbitration Centre
website:www.arbitragemauto.pt
mailing address:Av. da República 44, 3º Esq., 1050-194 Lisbon
phone:21 795 16 96 | 21 782 73 30

For more information, see Portuguese Law No. 144/2015 and the Consumer Portal at www.consumidor.pt